Kapture CRM- Grow Your Business From Anywhere

Kapture Customer Relationship Management (CRM) Software is a consolidated software solution built to be adaptable for various Business Types and Industries.

Tuesday, 29 June 2021

CRM PROCESS

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Understanding Customer Relationship Management What is Customer Relationship Management? Did you know that according to a report by Microsof...

Monday, 21 June 2021

Customer Data Management- Integrate Your Customer Data

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Being customer-centric is not only one of the best ways to serve your customers but also an amazing way to create efficient products and ser...

Thursday, 17 June 2021

B2B Customer Support Management System

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What is B2B customer service? B2B is short form for “Business-to-Business” meaning that you are a business and the product or the design or ...

Friday, 11 June 2021

Best Ecommerce CRM in 2021 – Pros and Cons

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In the e-commerce business context, CRM helps in lead generation, conversion, and interactive customer journeys. Let’s start with the descri...

Successful Customer Support Amidst COVID-19

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As a result of the pandemic, a lot of businesses started switching to virtual spaces to conduct business and make. During such unprecedente...

Friday, 4 June 2021

Principles of Good Customer Service

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What is Good customer service? With great customer service comes great brand visibility. Having good customer service has become a necess...

How to Make your Virtual Customer Service Hit the Mark

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What is virtual customer service? Virtual customer care assists organizations with performing customer assistance distantly, either by tel...

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